“Hello? VISA? I need to dispute a charge on my credit card.”
I felt really bad, but after trying every way I knew how to reach Maloy-O’Neill Winery and running into dead ends every time, I finally faced reality. They had my card, they had my money from two years ago, and now here was another charge for wine that never arrived.
A bare two months ago I posted that Maloy-O’Neill had suddenly, out of the blue, come to life again after an absence of two years. I was thrilled! I celebrated with friends by opening one of their wines. Yum! More of that to come. Or so I thought.
So when I received a notice from J. Dusi vineyards ( www.jdusiwines.com ) that the spring shipment was ready, I was thrilled. But a couple of weeks went by, and then another couple of weeks and it occurred to me that I’d not received any wine. I was certain that it was some simple reason. I sent an e-mail and within hours received an answer. I had checked “pick up” on my enrollment form. Well, it seems that every couple of months someone from Las Vegas goes over to Paso for something — a bike ride, a delivery of merchandise, or just a wine trip. But evidently not this spring. So my wine was sitting there, just waiting. (Let’s call it aging — not a bad thing.)
Janell Dusi, owner and wine maker, was most gracious. “We’ll hang onto it until you let us know what to do. Not a problem.” Wow, what a change from some of the new, expensive, and self-absorbed wine makers who insist that the wine be picked up or shipped right away because “we don’t have the room to store all this wine.” Gee, my heart breaks.
Some of the local, small Paso Robles wineries like Linne Calodo, Chateau Margene and Tablas Creek have made a name of themselves because of their outstanding wines and hard work and I am thrilled for them. J Dusi will no doubt join them. But others like Jada and Denner have come in with a “Napa attitude” and Napa prices. Most of us have dropped those wine clubs. There’s too much good wine and too many good wine makers to put up with attitude!
Even Daou which makes good, though really pricey wines, and which started out all friendly and welcoming started copping attitude. I figure that if they have that many members, and that many shipments to handle, they sure don’t need me.
So back to the wine miracle that wasn’t — I was cleaning off my desk today and came across a scrap of paper with Shannon O’Neil’s phone #. It was a different number than the ones on the website or that I’d wrangled from VISA, so what the heck, maybe I’ll give it a try. Maybe there’s still hope.
In the meantime, it turns out someone from our crowd is in Paso this weekend and maybe — just maybe — he can get by Dusi to pick up my wine. Wouldn’t that be nice? It’s perfect weather for sipping good wine on the patio.
Spring is here! And my Dusi wine won’t be far behind!